Refunds and cancellations

Updated 4 November 2026

One-time purchase

Pro is a one-time purchase, not a subscription. There are no recurring payments.

Refund policy

Purchases are non-refundable except where required by law. We do not offer discretionary change-of-mind refunds.

This policy does not remove or limit your statutory rights, including any applicable cancellation or withdrawal period and remedies for faulty, unavailable or misdescribed digital content or services. Paying for Pro or receiving account access does not, by itself, waive those rights.

Request help, cancellation or a refund

Email jan.jirasek@proton.me with your purchase email and Stripe receipt reference. For a statutory cancellation, clearly state that you wish to withdraw from the purchase. Do not send card details or sign-in links.

Approved refunds are returned through the original payment method. A refunded purchase no longer grants Pro access; free designs remain available without an account.